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Research Article
Process Management and Robotic Process Automation: The Insights from Systematic Literature Review
Inga Stravinskienė — Vilnius University
Prof. dr. Dalius Serafinas — Vilnius University
Abstract
The article provides insights from a systematic literature review on process management and robotic process automation (RPA). The research synthesizes existing knowledge on RPA implementation and its impact on business processes.
Keywords
robotic process automationprocess managementsystematic literature reviewRPAbusiness processes
Cite this article
Stravinskienė, I. & Serafinas, D. (2021). Process Management and Robotic Process Automation: The Insights from Systematic Literature Review. Management of Organizations: Systematic Research, 85(1), 87–106. https://doi.org/10.2478/mosr-2021-0006
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